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Mystery Shopping in the United States

Format:   [Description] [Table]

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Amusement Advantage
Amusement Advantage is a mystery shopping company specializing in the amusement industry. They are committed to providing a critical look at guest service through mystery shopping programs that are custom-tailored to meet each facility's specific needs. Utilizing their network of thousands of trained shoppers nationwide, they guarantee quality feedback that facilities can use to their advantage. They are accepting applications only for particular sites and times.
Bare Associates International
Bare Associates focuses on the hospitality and services sectors. Their mystery shoppers are expected to conduct themselves in a professional manner and to be fair and honest in their evaluations. Good mystery shoppers are conscientious, reliable, and objective. They approach each new assignment as if it were the first time they had ever heard of the establishment. They only accept assignments which they can complete on time, objectively, and without bias. A good mystery shopper knows the importance of following directions; he will read and follow each clients' evaluation criteria to the letter. To apply, you need to take a short quiz.
David Sparks and Associates
David Sparks and Associates is a full service marketing research firm, founded in 1973. Their Mystery Shopping Services focus on retail, grocery and financial services. They have shops available across the United States. They accept both new and seasoned shoppers.
Feedback Plus, Inc.
Feedback Plus, a premier marketing research firm, provides customized research programs for companies seeking to evaluate the interaction of their employees with customers. Feedback Plus clients include major retail and department store chains, banks, healthcare providers, restaurants, clubs, entertainment and insurance industries and many more. To apply, you must write a short statement explaining why you would like to do mystery shopping.
Focus on Service
Focus on Service runs the secret shopper program to evaluate the service and food at Bertucci's, Bugaboo Creek Steakhouse, Longhorn Steakhouse, New England On The Borders, and New England Chili's. They are looking for people ages 18 and over to visit and evaluate these restaurants. A simple two page form describing the food and service experience is required.
Genesis Group
Genesis Group Inc., is a nationwide Customer Service Consulting company that specializes in measuring sales and service levels in businesses. Using "Mystery Shoppers," they view companies from an important perspective - from the eyes of a customer. Companies contract Genesis Group to send mystery shoppers to their various locations to evaluate their customer service levels. The service you provide as a Genesis Group mystery shopper is very important. It lets each company know "how it is doing" from the perspective of an average "everyday" customer. You must have legible handwriting to participate.
Golden Resources Marketing Group
Golden Resources Marketing Group is a family owned and operated Marketing company based in the Atlanta, GA area and has been providing professional Mystery Shopping Services, Merchandising, and Point of Sale Marketing Audits to a wide variety of businesses since 1995. To apply, you must describe your best and worst service experience.
Green & Associates
Green & Associates is a national mystery shopping and service evaluation company specializing in the hospitality industry. They have performed evaluations for restaurants, clubs, hotels and retail operations from coast to coast. In 1997 they also added clients internationally. Their client list includes nationally recognized companies as well as independent operators. To apply you must describe your last memorable customer service experience.
Greenfield Online
Be part of the Research Revolution(TM) and make a difference. Influence the consumer products and services of tomorrow. Each online survey in which you participate offers you a chance to win cash and other valuable rewards. New surveys appear daily! As usual, membership is completely free, and it's easy to join.
Hindsight Shoppers
Hindsight Mystery Shopping has an established reputation of quality, timely, and objective information. They are a smaller mystery shopping business compared to others, but they have high expectations from themselves and their shoppers. To apply, you have to describe a memorable shopping experience.

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